Terms and Conditions

Effective Date: April 2026

1. Relationship Disclosure

VirtuPoint Solutions LLC operates as an Independent Business Owner (IBO) platform. Users of this site and the Agent Portal acknowledge they are independent contractors and not employees, partners, or agents of VirtuPoint Solutions LLC.

2. Portal Use & Security

You are responsible for maintaining the confidentiality of your portal login credentials. Any unauthorized use of your account must be reported immediately. We reserve the right to terminate access for any user who violates security protocols or provides false eligibility information.

3. Technical Requirements

To maintain the service standards of our partners, all agents must adhere to the specific equipment requirements outlined in the portal, including but not limited to the use of wired headsets, keyboards, and mice.

4. Intellectual Property

All content on this site, including branding, images, and logos, is the property of VirtuPoint Solutions LLC. Unauthorized reproduction or use of these materials is strictly prohibited.

5. Limitation of Liability

VirtuPoint Solutions LLC provides this platform 'as-is.' We are not liable for any technical failures of third-party software, loss of data, or interruptions in service provided by our partners.

6. Modifications

We reserve the right to update these terms at any time. Continued use of the site or portal constitutes acceptance of any changes.